Las Vegas: Paris Las Vegas: “Will never stay at Paris Las Vegas again!”
Kathryn Viau, Rancho Santa Margarita, California
May 15, 2007
We stayed at Paris Las Vegas from 5/10 to 5/15/07. When they lost the reservation 3 times before we got there, that should have warned us, but we stayed anyway. On Saturday, 5/13/07, my friend and I had spent the day sightseeing. We ate breakfast at the hotel - splitting a croissant and a danish. We then split a salad for lunch at Mandaley Bay. By 9pm, we were hungry and laughingly said, we were not splitting dinner. But, we ended up at Le Cafe at Paris both getting the turkey wrap. She got fries and I got the POTATO SALAD. I woke up at 4am Sunday with horrible food poisoning. It would not stop so we called the medical line. I ended up at the hospital with 3 bags of saline to try and rehydrate me. I called the hotel from the hospital as the security person said that they would send a cab to pick us up.
From my hospital bed, Paris Las Vegas switched me to a number of people (most of them worked at Ballys as they do not have the switchboard down yet). Finally, the Front Desk Manager, who I think is named John, but I was seriously ill in the hospital, so I cannot be sure, and told me that (1) they would NOT send a cab, that it was not their problem and I had to deal with it; (2) if I wanted to stay an extra night (I was so depleted by then that I could barely move) they would charge me $79. I would say they were rude, but when you are lying in a hospital bed AND THEY PUT YOU THERE, I would call that CRUEL. Then, when I got back to the hotel barely able to walk through the lobby, they said we had to change rooms. HAD TO CHANGE ROOMS? I could barely walk! They called, they came to the door, and each time I told them I was too sick to move, I was out of there the next morning, and to please LEAVE ME ALONE. When we checked out the next morning, they raised the $79 rate for the last night to $103. The last knife in my side. I will be contacting the legal department of their corporation. DO NOT STAY THERE. You are not a “guest” to Paris Las Vegas. You are only $$$ coming in and they do not care at all about you.
